Terms & Conditions

Welcome to X2 Nutrition Zone ("we," "us," or "our"), owned and operated by Nitin Choudhary. These Terms and Conditions ("Terms") govern your use of our website, x2nutritionzone.com(the "Website"), and the purchase of products from X2 Nutrition Zone, a supplement retailer located at GF 52, City Plaza, Gaur City 1, Sector 4, Greater Noida, Ghaziabad, Uttar Pradesh 201016, India.

By accessing or using our Website, products, or services, including fitness consultations, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website or services.

1. General

1.1. These Terms apply to all users of the Website, including browsers, customers, and vendors.

1.2. We reserve the right to update, modify, or replace these Terms at any time without prior notice. The updated Terms will be effective upon posting on the Website. It is your responsibility to review these Terms periodically.

1.3. By continuing to access or use the Website after changes are posted, you agree to be bound by the revised Terms.

2. Use of the Website

2.1. You must be at least 18 years old to use this Website or purchase products. By using the Website, you represent that you are at least 18 years old.

2.2. You agree to use the Website only for lawful purposes and in accordance with these Terms.

2.3. You are prohibited from:

• Using the Website in any way that violates applicable laws or regulations.
• Engaging in any activity that could harm, disable, or impair the Website or its servers.
• Attempting to gain unauthorized access to any part of the Website or related systems.

3. Products and Services

3.1. X2 Nutrition Zone offers dietary supplements and related products for sale on the Website. All product descriptions, images, and prices are subject to change without notice.

3.2. We strive to ensure that product information is accurate, but we do not warrant that product descriptions, images, or other content are error-free, complete, or current.

3.3. We reserve the right to limit quantities, refuse service, or cancel orders at our discretion, including orders that appear to be placed by resellers or distributors.

3.4. All products are subject to availability. We may discontinue any product at any time without notice.

4. Pricing and Payment

4.1. All prices are listed in Indian Rupees (INR) and are subject to change without notice.

4.2. Prices displayed on the Website do not include shipping charges or applicable taxes, which will be added at checkout.

4.3. We accept payments through the methods specified on the Website. You agree to provide accurate and complete payment information.

4.4. By submitting an order, you authorize us to charge the total amount to your chosen payment method.

4.5. In case of payment disputes, please contact us at x2nutritionzone1@gmail.com or +91 9999070993 / +91 9690090077.

5. Shipping and Delivery

5.1. We ship to addresses within India, subject to our shipping policies.

5.2. Shipping times and costs vary based on location and shipping method selected at checkout. Estimated delivery times are provided for convenience and are not guaranteed.

5.3. X2 Nutrition Zone is not responsible for delays due to unforeseen circumstances, including but not limited to customs delays, natural disasters, or courier issues.

5.4. Risk of loss and title for products pass to you upon delivery to the shipping carrier.

6. Returns and Refunds

6.1. Returns are accepted within 7 days of delivery, provided the product is unopened, unused, and in its original packaging.

6.2. To initiate a return, contact us at x2nutritionzone1@gmail.com with your order details.

6.3. Refunds will be processed within 7-10 business days after we receive and inspect the returned product.

6.4. Shipping costs are non-refundable, and you are responsible for return shipping costs unless the product is defective or incorrect.

6.5. We do not accept returns for perishable goods or products purchased during promotional sales unless defective.

7. Health and Safety Disclaimer

7.1. Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease.

7.2. Consult a healthcare professional before using any supplements, especially if you are pregnant, nursing, taking medication, or have a medical condition.

7.3. X2 Nutrition Zone is not liable for any adverse effects resulting from the use of our products.

8. Intellectual Property

8.1. All content on the Website, including text, images, logos, and designs, is the property of X2 Nutrition Zone, owned by Nitin Choudhary, or its licensors and is protected by intellectual property laws.

8.2. You may not reproduce, distribute, or use any content from the Website without prior written permission.

9. Limitation of Liability

9.1. To the fullest extent permitted by law, X2 Nutrition Zone, its affiliates, and employees shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or products.

9.2. Our total liability for any claim arising from these Terms or your purchase shall not exceed the amount paid for the product(s) in question.

10. Indemnification

You agree to indemnify and hold harmless X2 Nutrition Zone, its owner Nitin Choudhary, and its affiliates from any claims, losses, or damages, including legal fees, arising from your violation of these Terms or your use of the Website.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Greater Noida, Uttar Pradesh.

12. Contact Information

For questions, complaints, or inquiries about these Terms or our services, please contact us at:

13. Miscellaneous

13.1. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

13.2. These Terms constitute the entire agreement between you and X2 Nutrition Zone regarding the use of the Website and purchase of products.

13.3. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

By using our Website or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.